How do I deal with negative comments on my Facebook ad?
Here is a great article on how best to respond to negative comments on your Facebook page or Facebook ad: http://locowise.com/blog/how-to-deal-with-negative-comments-on-your-facebook-page
How To Respond To Negative Comments & Reviews
Click to download a PowerPoint one sheet: Responding To Negative Comment or Review Also, see this blog post for more ideas!