Log into Google Anlaytics. Click on the Account Property you wish to view, then on the bottom left side click Admin (there is a gear icon next to the word Admin) Click Property Settings Copy and paste the UA number [...]
Yes. Live Chat has a rules engine which allows us to ask the visitor which state, etc. they are in, and then send leads to the appropriate location contact or office based on the response. Live Chat has a lot [...]
Live Chat is an affordable solution for clients looking to close the gap on conversions. There is a one time technology fee of $600 for Live Chat per website ($300 net to Vici). We will provide all the necessary info [...]
Yes, text on mobile is a great feature that is automatically included for mobile devices on Live Chat. If someone selects the TEXT US button it will go to a text number provided by Live Chat that will match the [...]
Live Chat will create the script based on the basic information we get from the client checklist and by pulling info from the client’s website about their services so that they can answer basic questions. Client does not need to [...]
Yes. English and Spanish are both available on Live Chat. We add an alternate button to the chat invitation, so someone can initiate a chat in Spanish. Or, if they start a chat in English. Our trained agents have the [...]
When we send a lead it will be classified one of three ways: "Sales", "Other", or "Service". Only "Sales" leads are billable. "Sales" (billable) = Someone we've chatted with where we've obtained the visitor’s name and contact information (phone number and/or email [...]
Yes. Live Chat integrates with most CRM systems to ensure your team isn’t missing important lead information. To access the list of CRMs we have successfully integrated with click here, CRM Systems. If you do not see the CRM on the [...]
