Yes but they follow a unique protocol versus our standard Live Chat. Prospects will be routed to Chat Agents specializing in medical services, where they will receive responses in line with the medical practice’s guidelines and what insurance is accepted. Leads are stored in a secure, HIPAA compliant portal that we give you log-in credentials to give to the client to access their transcript and lead info. The client will also receive an email alert when a lead has been captured.
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